1.What is typically included in an Amorasae cruise fare?
Your Amorasae cruise fare typically covers the core components of your selected journey — whether it's our 8-hour day voyage or 4-hour evening experience.
Inclusions generally consist of:
- The full cruise itinerary as outlined
- Onboard dining experiences (e.g., buffet or set menu, as specified)
- Access to designated public areas and onboard amenities
- Entry fees and activities explicitly stated within your chosen program
Please note that certain services — such as beverages, spa treatments, kayaking, or premium upgrades — may vary depending on the specific cruise package or promotional offer.
To ensure clarity, we kindly recommend reviewing the “What’s Included” and “What’s Not Included” sections listed within each cruise description on our website or in your booking confirmation. These provide the most accurate and up-to-date details tailored to your selected experience.
2.What dining options are available on board?
Amorasae Cruise proudly features a refined seafood buffet as the standard onboard dining experience — curated with fresh local ingredients and regional delicacies, reflecting the essence of Halong Bay’s coastal heritage.
For private groups, charters, or special occasions, set menus can be arranged with advance notice. These are designed in close collaboration with our chefs and may be subject to an additional charge, depending on the level of customization.
Guests with dietary restrictions or preferences — including vegetarian, gluten-free, or allergy-related needs — are warmly welcomed. Our culinary team will do their utmost to accommodate requests when informed in advance.
3.Are there activities for children?
Amorasae features a dedicated Kid’s Corner where children can play safely with age-appropriate toys and activities. This area is always supervised by staff to ensure a fun and secure environment, allowing parents to relax and enjoy their cruise experience with peace of mind.
4.Is the cruise accessible for guests with limited mobility?
Yes. Amorasae is designed to welcome guests of all mobility levels:
- Elevators connect all decks, ensuring smooth access to lounges, restaurants, and the sundeck.
- Public areas feature wide corridors and minimal thresholds.
- Our attentive crew is always on hand to assist with ease and comfort.
Please note: Day-use cabins are spacious and convenient for rest during the cruise, but not fully adapted for guests with physical disabilities.
5.What should I pack for a day cruise?
For a seamless and stylish experience onboard Amorasae, we recommend:
- Smart casual clothing for comfort and elegance
- Swimwear for the jacuzzi or optional water activities
- Sun protection essentials: sunscreen, sunglasses, and a hat
- Personal medication, if needed
- A camera or phone to capture unforgettable moments on the bay
6.Can I bring my own food or drinks on board?
To maintain the premium culinary experience onboard, outside food and beverages are not permitted. Exceptions may be made for medical or dietary requirements with prior approval. Guests bringing wine or spirits may do so with a corkage fee, as per our policy.
7.How can I pay for additional services on board?
We accept major international credit cards (Visa, MasterCard), debit cards, and VND cash. This applies to beverages, spa treatments, souvenirs, and bespoke services on board.
8.Is Wi-Fi available on the cruise?
Yes. Complimentary Wi-Fi is available throughout all public areas and day-use cabins. Please note that signal quality may vary depending on cruising location and weather conditions.
9.What if I get seasick?
Amorasae Cruise is meticulously engineered with high stability and smooth navigation in mind — significantly minimizing the chances of motion sickness. Most guests find the journey calm and remarkably comfortable. In the rare case you feel unwell, our attentive team is ready to assist with remedies such as ginger tea, motion sickness bags, and other soothing solutions available upon request.
10.What is the cancellation and refund policy?
For the most accurate information, please refer to our Privacy Policy or contact our reservation team — we are always here to assist.
11.Are shore excursions included?
Yes. The full-day itinerary includes guided visits to Sung Sot Cave and Titop Island. Optional activities such as kayaking, bamboo boat rides, and team-building sessions are also available at preferred rates.
12.How can I book the Amorasae Cruise?
Reservations can be made directly via our official website, through trusted travel agents, or by contacting our reservation team for personalized support.
13.Is there a dress code?
We recommend smart casual wear for most occasions. Swimwear is suitable at the jacuzzi, on the sundeck, or during water-based activities. Please refrain from wearing pajamas or bathrobes in public areas.
14.Are pets allowed on board?
To maintain the highest standards of hygiene and safety, pets are not permitted on board.
15.Is smoking allowed on the cruise?
Smoking is allowed only in clearly designated outdoor areas. It is strictly prohibited in enclosed spaces, including cabins, dining venues, and lounges. We’re here for you, every step of the way. If you have any further questions, special requests, or simply wish to explore your journey with Amorasae in more detail, our dedicated team is always delighted to assist you.
